Reset 2025: Pakistan's Premier Retail Banking Conference Successfully Concludes in Karachi

Green Peak International (GPI) successfully hosted Reset 2025—The Retail Banking Conference recently at Marriott in Karachi. The landmark event brought together nearly 300 executives and senior leaders from Pakistan's banking and retail sectors to explore the future of Retail Banking.

The conference was supported by Pakistan Banks' Association, featured six (6) expert-led panel discussions that addressed critical challenges and opportunities in the Retail Banking landscape, generating valuable insights on digital transformation, customer experience, wealth management, and the evolving balance between physical and digital banking.

The conference was lead sponsored by Standard Chartered Bank, Pakistan. Their panelists included Saadya Riaz - Head Wealth & Retail Banking, Kailash Kumar, Head Wealth Management & Capital Markets Products & Solutions, Syed Zeeshan Ali - Chief Digital Officer, Standard Chartered Bank, Pakistan and Raeda Latif, Executive Director – Head, Corporate Affairs and Brand & Marketing moderated the panel on Wealth & Premium products.

Saadya Riaz stated, “The Retail Reset conference brought together industry leaders and veterans, thought leaders and innovators shaping the future of retail banking in Pakistan. At Standard Chartered we remain committed to supporting the strength of Pakistan’s retail banking sector through meaningful dialogue and solutions that empower businesses to thrive in an ever-evolving landscape.”

Panel discussions explored key topics including "The Retail Landscape," "Executing Retail Growth," "Selling Wealth," "Retail Outside of Banking," "Customer & Personnel Experience," and "Redefining Reach." These sessions featured distinguished speakers from Standard Chartered Bank, JS Bank, TPL Insurance, HabibMetro Bank, Meezan Bank, Mashreq Pakistan, Dubai Islamic Bank, State Bank of Pakistan, Unilever Pakistan, United Bank Limited and other leading organizations.

The conference opened with remarks by Chief Guest Mr. Saleem Ullah, Deputy Governor of the State Bank of Pakistan. Attendees benefited from keynote addresses by Atif Bajwa, CEO of Bank Alfalah, and Ariful Islam, former Deputy CEO of Meezan Bank, alongside special presentations from Muhammad Aminuddin, CEO of TPL Insurance, and Yahya Khan, Chief Digital Officer of Bank Alfalah.

"Reset 2025 accomplished its mission of creating a progressive platform where industry trailblazers could converge to define banking's future," said Salman Sarwar Butt, CEO of Green Peak International, who delivered the welcome address for the conference adding "The depth of conversations and collaborative spirit demonstrated today reflects the industry's commitment to innovation and adaptation in this rapidly evolving landscape."

The conference included a special discussion of non-banking retail organizations in which CEO, Unilever Mr. Amir Paracha, Co-Chairwoman Shan Foods, Ms. Sammer Sultan, CEO Foodpanda Pakistan, Mr. Muntaqa Peracha, CEO Qistbazaar Mr. Arif Lakhani and CEO Seefam Mr. Yameen Malik also participated and delved into how retail is construed and delivered in non-banking organizations.

The conference concluded with closing remarks by Mr. Muneer Kamal, Deputy CEO & Secretary General of Pakistan Banks' Association, followed by networking opportunities that allowed attendees to build valuable connections.

Other major sponsors included TPL Insurance and HabibMetro Bank and JS Bank, supported by Bank of Punjab & Bank Alfalah, Dubai Islamic Bank and Easypaisa Digital Bank.

#LOUG